Curriculum Vitæ
Jason J Kobs
Director of Platform Design
*CLEARENCES & PUBLIC TRUSTS AVAILABLE UPON REQUEST.
SUMMARY:
Design leader with deep expertise in enterprise platform experiences, design systems, and cross-functional team leadership. Combines strategic vision with hands-on execution across Salesforce, ServiceNow, Microsoft, and other enterprise platforms. Trusted partner in both pre-sales and delivery, defining methodologies, scaling design teams, and mentoring designers to deliver high-impact digital products. Known for bringing structure to complexity, advancing capability growth, and elevating design’s role within agile environments.
WORK EXPERIENCE:
Accenture Federal Services
Director, Platform Experience Practice / 2020 - present
Capability Lead Responsibilities: Own the strategic development and operational growth of the agency’s platform design capability.
Platform Delivery Design Lead Responsibilities: Oversee design execution across major enterprise platforms including Salesforce, ServiceNow, Microsoft, Appian, Pega, and other ERP ecosystems.
7Summits Inc. (acquired by IBM)
Experience Architect | R&D / 2010 - 2020
Led end-to-end design strategy and execution for enterprise clients, leveraging platforms like Salesforce, Jive, and WordPress to create social business ecosystems.
Layer One Media
UX/UI Designer | Developer / 2010 - 2010
Created high-impact, brand-forward B2C experiences across healthcare, manufacturing, and entertainment sectors.
Constellation Data Labs (formerly The Enterprise)
Designer | Developer | R&D / 2007 - 2010
Focused on B2B digital products for real estate professionals, enhancing broker tools and listing platforms.
Industry Speaking Events:
- Salesforce Trailblazer
- Salesforce DC World Tour - 2022 Presenter
- Tahoe Dreamin’ - 2022 Presenter
- Salesforce Dreamforce - 2022 Speaker, Panelist
- Salesforce DC World Tour - 2023 Presenter
- Midwest Dreamin’ - 2023 Speaker
- Salesforce Dreamforce - 2023 Speaker
- Salesforce DC World Tour - 2024 Presenter
- ServiceNow Knowledge - 2024 Speaker
SKILLS:
- Design Org Building & Capability Leadership
- Mentoring Senior/Staff Designers
- Strategic Product Partnerships
- Multi-Year Vision & Roadmapping
- Process Optimization & Prioritization
- Inclusive Culture Building
- Stakeholder Management & Communication
- Complex UX for Devs, Admins, & Analysts
- Enterprise Platform Design
- AI-Enabled User Experiences
- Design System Governance & Scaling
- Federated Console/Platform Thinking
- Interaction Design & Visual Excellence
- Data-Informed Decision Making
CERTIFICATIONS:
Salesforce Certified User Experience Designer
License: 22249675
Salesforce Certified Administrator
License: 17784715
Salesforce Certified Experience Cloud Consultant
License: 17857489
Salesforce Service Cloud Consultant
License: 18190475- Lean Six Sigma Green Belt (ICGB)
Credential ID #21011 - Agile Project and Delivery Management
Certification (ICP-APM) - Agile Certified Professional
Certification (ICP)
EDUCATION:
Milwaukee Institue of Art & Design
BFA - Communication Design